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ISSN : 2288-4637(Print)
ISSN : 2288-4645(Online)
The Journal of Asian Finance, Economics and Business Vol.7 No.3 pp.311-322
DOI : https://doi.org/10.13106/jafeb.2020.vol7.no3.311

Demographic Faultlines in Groups: The Curvilinearly Moderating Effects of Task Interdependence

Youngjin KWON*,Junyeong LEE**
*First Author. Ph.D. Student, Fox School of Business, Temple University, Philadelphia, PA, USA. Email: youngjin.kwon@temple.edu

© Copyright: The Author(s)
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (https://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
**Corresponding Author. Assistant Professor, School of Industrial Management, Korea University of Technology and Education (KoreaTech), Republic of Korea. [Postal Address: 1600 Chungjeol-ro, Byeongcheon-myeon, Dongnam-gu, Cheonan-si, Chungcheongnam-do, 31253 Korea] Tel.: +82-41-560-1421, Fax.: +82-41-560-1439, Email: junyeong_lee@koreatech.ac.kr
January 28, 2020 February 9, 2020 February 11, 2020.

Abstract

This study aims to examine curvilinearly moderating effects of task interdependence on the relationship between demographic faultlines and group performance. It posits that the degree of task interdependence has an impact on the effects of demographic faultlines. It was conducted in six organizations in Korea, their industries including heavy industries, hospital, construction, petrochemical, fine chemicals, and system integration. The survey was distributed to 1330 individuals in 162 teams and 1082 individuals in 137 teams responded to the questionnaire. To test the hypotheses including nonlinear interactions, we conducted a hierarchical regression analysis to the survey data from 82 groups within six firms in Korea. The results show that for groups that experience a high level of task interdependence, the slope for the regression of demographic faultlines on group performance is comparatively low and, at the low level of task interdependence, insignificant. However, at intermediate levels of task interdependence, the association was strongly negative and significant. This study finds that the negative relationship between demographic faultlines and group performance is stronger when task interdependence is moderate than when task interdependence is high or low. Therefore, managers should pay attention to optimal group design by carefully assigning tasks in diverse and divided groups.

JEL Classification Code: D20, D23, M12, M54.

초록


1. Introduction

 

Theoretically extending the research on diversity (O'Reilly, Caldwell, & Barnett, 1989), Lau and Murnighan (1998) proposed the concept of faultlines that split the groups into subgroups based on the alignment of two or more individual attributes. Because faultlines have higher explanatory power than does those of group demography variables (Thatcher & Patel, 2011), interest in faultlines has burgeoned for the past two decades. For instance, strong faultlines negatively influence group learning (Gibson & Vermeulen, 2003; Lau & Murnighan, 2005), intrateam conflict (Thatcher, Jehn, & Zanutto, 2003), group functioning (Molleman, 2005) as well as group performance (Jehn & Bezrukova, 2010; van Knippenberg, Dawson, West, & Homan, 2011). Faultlines conceptually include non-demographic attributes such as abilities and personalities (Molleman, 2005). In general, however, faultlines researchers have focused on the demographic attributes such as race, age, gender, functional background (Thatcher & Patel, 2011). This study focuses on the demographic faultlines based on demographic attributes involving age, gender, and tenure.

While empirical studies have demonstrated the negative impacts of faultlines, some empirical studies, as those on diversity, have examined the contingent effects of faultlines (Na, Park, & Kwak, 2018; Thatcher & Patel, 2012) to define their boundary conditions. One of the notable suggestions regarding the contingencies is the salience of subgroups (van Knippenberg, De Dreu, & Homan, 2004). The salience of subgroups refers to the degree to which subgroup identities are salient to group members. Teams with higher levels of faultlines strength are more likely to have salient subgroup identities because of the alignment of two or more attributes, but the strong faultlines do not always guarantee salience of subgroups. For example, van Knippenberg et al. (2011) has shown that, even though top management teams have strong faultlines, shared goals decrease the salience of subgroups, attenuating the negative impacts of faultlines.

This study suggests that task interdependence, the degree to which members work interdependently with each other (Kiggundu, 1983), might be one potential factor that affects the salience of subgroups within groups, thereby changing the effects of demographic faultlines. Team design researchers have regarded task interdependence as an important feature of team design (Kozlowski & Bell, 2003), and have proved that task interdependence affects diverse group functioning pertaining to tasks and relations (Courtright, Thurgood, Stewart, & Pierotti, 2015). Because intense task interdependence provides the need for collaboration (Lam & Chin, 2004) and determine the degree of interactions within groups (Stewart & Barrick, 2000), previous studies have demonstrated that task interdependence moderates the relationships between diversity and group outcomes (Joshi & Roh, 2009; Van der Vegt & Janssen, 2003). Thus, this study draws from the literature on faultlines, diversity, and task interdependence to argue that the levels of task interdependence influence the negative relationship between demographic faultlines and group performance by exacerbating or alleviating the salience of subgroups.

Accordingly, the objectives of this study are as follows. First, the study reviews existing literature on faultlines, diversity, and task interdependence. Then, the study hypothesizes that the degree to which group members are interdependent on each other curvilinearly, or nonlinearly, moderates the negative relationship between demographic faultlines and group performance. Second, the study proves the hypothesis using hierarchical regression analysis with 82 teams in six Korean firms. Finally, the study discusses and addresses the theoretical contributions, limitations, and implications for future research of this study.

 

2. Literature Review and Hypothesis

 

2. 1. Faultlines

 

Faultlines are defined as "hypothetical dividing lines that may split a group into two or more subgroups based on one or more individual attributes" (Lau & Murnighan, 1998, p.328). For example, suppose that there are two teams, each of which consists of 6 members. Team A consists of three white males and three Asian females. On the contrary, team B is composed of two white and one Asian males, and one white and two Asian females. Though gender diversity and racial diversity of the two teams are same, team A holds a stronger faultline than team B because of the alignment of two demographic categories, gender, and race. In other words, team A is more likely to be divided into two homogenous subgroups than team B.

With its theoretical roots on social identity theory (Tajfel, 1978) and self-categorization theory (Turner, 1982), faultlines have been found to influence a host of outcomes including group processes and group performances. Groups with stronger faultlines are more likely to suffer from greater task conflict, relationship conflict, and process conflict (Bezrukova, Thatcher, & Jehn, 2007; Li & Hambrick, 2005; Thatcher et al., 2003). In addition, faultlines negatively affect group respect and liking (Cronin, Bezrukova, Weingart, & Tinsley, 2011; Molleman, 2005), team satisfaction (Rico, Molleman, Sánchez-Manzanares, & Van der Vegt, 2007), team psychological safety (Lau & Murnighan, 2005), team cohesion (Lau & Murnighan, 2005), group learning (Gibson & Vermeulen, 2003), and group performance (Homan, Hollenbeck, Humphrey, van Knippenberg, Ilgen, & van Kleef, 2008; Jehn & Bezrukova, 2010). Thatcher and Patel (2011)'s recent meta-analysis on faultlines has comprehensively confirmed the negative impact of faultlines on several outcomes: faultlines have positive association with task conflict ( ), relationship conflict ( ) and negative association with team cohesion ( ), team satisfaction ( ), and team performance ( ).

Despite the negative impacts of faultlines on intragroup processes and outcomes, the negative relationship between faultlines and outcomes depends on the diverse contexts. For example, Cooper, Patel, and Thatcher (2014) found that the environmental contexts of corporations moderate the association between informational faultlines – faultlines based on informational attributes such as tenure and functional background – and top management team performance. Bezrukova, Jehn, Zanutto, and Thatcher (2009) also demonstrated that groups with strong faultlines benefit from high levels of team identification. Indeed, according to a recent meta-analysis of diversity (Joshi & Roh, 2009), the relationship between diversity and outcome varies depending on team-, industry-, and occupation-level contexts, implying the importance of moderating approaches to diversity and faultline research.

One of the key factors vis-à-vis the contingency is the salience of subgroups (Turner, Hogg, Oakes, Reicher, & Wetherell, 1987; van Knippenberg et al., 2004), the degree to which subgroups are salient to the group members. When the subgroups identities are salient among group members, group members are more likely to have in-subgroup categorization, favoritism and identification, and out-subgroup bias (Gaertner, Dovidio, Anastasio, Bachman, & Rust, 1993; Gaertner, Mann, Murrell, & Dovidio, 1989). Thus, if the subgroups’ identities are not salient to the group members, group members are less likely to perceive subgroup split in their groups and faultlines may not come into action. In other words, even though the groups have high values in faultlines, groups do not certainly have active faultlines (Jehn & Bezrukova, 2010). In this vein, van Knippenberg et al. (2011) has shown that shared objectives attenuate the negative impacts of faultlines by developing the salience of categorization as one team and rendering subgroups less salient. However, existing studies on faultlines have generally focused on only one antecedent of the salience of subgroups, the degree of faultlines (van Knippenberg et al., 2011), and it might distort and connive the true effects of subgroup salience and faultlines. Thus, investigating the factors that additionally influence the salience of subgroups in groups might provide additional insight into the research on subgroups and faultlines.

 

2. 2. Task Interdependence and Demographic Faultlines

 

One potential factor that might influence the salience of subgroup and moderate the negative relationship between demographic faultlines and outcomes is task interdependence. Task interdependence is defined as the extent to which group members have to depend on each other to complete jobs (Campion, Medsker, & Higgs, 1993; Kiggundu, 1983). Because the level of task interdependence determines the interpersonal interaction (Johnson & Johnson, 1989), coordination (Guzzo & Shea, 1992), and experienced responsibility for others' activities (Pearce & Gregersen, 1991), task interdependence has been regarded as one of the important factors in team design research (Kozlowski & Bell, 2003). Drawing from the existing literature, this study suggests that task interdependence would curvilinearly moderate the negative relationship between demographic faultlines and group performance.

First of all, when group members are low task interdependent, group members have only limited interactions with others to complete the task. Rather, each group member works as an individual with little need to share knowledge and resources (Gibson, 1999). Under such circumstances, each individual's responsibility is comparatively identifiable (Stewart & Barrick, 2000), reducing the members' subjective uncertainty experienced in groups (Van der Vegt & Janssen, 2003). Reduced uncertainty, in turn, prevents the categorization process from taking place (Hogg & Terry, 2000). Thus, categories of members are less valued and meaningful, meaning that subgroups are less salient even in groups with strong demographic faultlines. In this aspect, groups with low interdependence are less likely to suffer from conflict (Saavedra, Earley, & Van Dyne, 1993). Furthermore, even if strong demographic faultlines divide groups with low interdependence into subgroups, groups would not be seriously damaged because group members do not need to depend much on others' knowledge and expertise to perform their tasks. All things considered, this study predicts that the negative effects of demographic faultlines on group performance weaken in teams with low interdependence.

When team members are highly task-interdependent, this study also expects that the negative relationship between demographic faultlines and group performance attenuates. Numerous studies have documented that task interdependence fosters the environment for communication and cooperation. For example, high task interdependence offers an incentive for collaboration (Lam & Chin, 2004), increases members' sense of responsibility (Pearce & Gregersen, 1991), develops norms of cooperation (Shaw, 1981), and need for coordination (Anderson & Williams, 1996). Thus, groups with a higher level of task interdependence could achieve open communication of good quality (Courtright et al., 2015; Stewart & Barrick, 2000; Thompson, 1967).

The increase in cooperative and open communication, in turn, leads to a decrease in the salience of subgroups in groups even with strong demographic faultlines. For example, contact hypothesis suggests that cooperative contacts reduce bias and produce favorable attitudes toward outgroups (Pettigrew, 1998; Sherif, Harvey, White, Hood, & Sherif, 1961). Furthermore, the high quality of interpersonal interaction arising from a high level of task interdependence (Johnson & Johnson, 1989) would encourage members to form not categorical, but individualized impressions of outgroup members. Thus, when a group has strong demographic faultlines, but members in the group are highly task interdependent, they are less likely to see dissimilar members as out-group, reducing outgroup biases and stereotyping. In support of this argument, Jehn and her colleagues found that the relationship between demographic diversity and workgroup performance is positive when workgroups are interdependent (Jehn, Northcraft, & Neale, 1999). Van der Vegt and Van de Vliert (2005) also found that perceived skill dissimilarity is positively associated with helping behavior between highly task-interdependent members. Thus, this study predicts that high levels of task interdependence among group members would weaken the negative effects of demographic faultlines on group performance.

Finally, moderately task interdependent groups are characterized by not intense but intermittent interactions among members, which are not enough to develop open communication among members (Stewart & Barrick, 2000). Furthermore, in contrast to high task interdependence, moderate task interdependence is not sufficient to offer norms of cooperation and need for coordination, rendering interactions less cooperative. These sporadic interactions without cooperation among members lead to the salience of subgroups in groups with demographic strong faultlines.

Contact hypothesis (Allport, 1954) proposes that one of the prerequisite conditions of contact for reducing intergroup prejudice is intergroup cooperation. In accordance with the theory, Sherif et al. (1961) and Gaertner, Mann, Dovidio, Murrell, and Pomare (1990) shows that mere intergroup contact does not lead to harmonious intergroup relations, and even exacerbates the relations. Thus, when the groups with strong demographic faultlines are moderately task interdependent, the erratic interactions without cooperation cause subgroup identities, which arise from strong demographic faultlines, to become salient and, in turn, increase in-group favoritism and negative out-group stereotypes (Hornsey & Hogg, 2000). On top of that, in contrast to those in low task interdependent groups, members in moderately task interdependent groups find it difficult to identify the individual contribution because of the diffused responsibility of members and a lack of open communication (Stewart & Barrick, 2000). This situation increases the members' the subjective uncertainty and reinforces the social-categorization (Hogg & Terry, 2000) and the salience of subgroups, when demographic faultlines are strong.

To sum up, when groups possess strong faultlines, sparse interactions and diffused responsibilities arising from moderate task interdependence increase the salience of subgroups and exacerbate the negative impacts of demographic faultlines on group performance. In support of the argument, Joshi and Roh (2009) found in their meta-analysis of diversity that the effects of relation-oriented diversity on group performance is most negative when task interdependence is moderate. Several studies also have documented that task interdependence has U-shaped relationship with collective performance (Saavedra et al., 1993; Stewart & Barrick, 2000; Wageman, 1995). Thus, this study hypothesizes as follows in combination with the argument on the low, moderate, and high task interdependence and demographic faultlines.

 

Hypothesis 1. The negative relationship between demographic faultlines and group performance is curvilinearly moderated by task interdependence in such a way that the negative relationship between demographic faultlines and group performance is strongest when task interdependence is moderate.

 

3. Research Method

 

3. 1. Procedure and Sample

 

The study was conducted in six organizations in Korea, their industries including 1) heavy industries, 2) hospital, 3) construction, 4) petrochemical, 5) fine chemicals, and 6) system integration. Within these six companies, the survey was distributed to 1330 individuals in 162 teams and 1082 individuals in 137 teams responded to the questionnaire, for a response rate of 81.4%. Since larger subgroups do not appropriately explain subgroups, this study explains the faultlines concept using 4 to 20 individuals within a team because. Moreover, individual responses were aggregated into team-level variables with validity. Responses from individuals on teams where fewer than four members responded were eliminated to meet the minimum requirement to check inter-rater reliability (rwg) (James, Demaree, & Wolf, 1984) and the inter-class correlation coefficient (ICC) (Shrout & Fleiss, 1979). After removing responses based on these criteria, the study used 641 members of 82 teams for further analysis.

 

 

 

 

Table 1 shows the demographic profiles of the respondents. 459 (71.6%) respondents were male and 182 (28.4%) were female. 32.3% of respondents had less than 5 years tenure (in their current organizations), while 22.8% of respondents had tenure between 5 to 10 years, 26.7% of respondents had tenure between 10 to 20 years, and 18.2% had tenure greater than 20 years. The average age of the respondents was 36.5 years. With regards to teams, 64.6% of teams were manufacturing team and 35.4% were non-manufacturing such as staff.

 

3. 2. Measures

 

All the measures were based on seven-point Likert-type scale ranging from strongly disagree (1) to strongly agree (7). Task interdependence (TI) was modified to the within team context from between team context measured using a 5-item scale adopted from Staples and Webster (2008). Group performance (GP) was measured with a 5-item scale based on Hoegl, Weinkauf, and Gemuenden (2004). Measure items are described in Table 2. The personnel records were used to locate information on employees’ age, gender, and tenure within the current organization for demographic faultlines. These attributes were chosen based on prior research (Jehn, Chadwick, & Thatcher, 1997; Jehn et al., 1999; Polzer, Milton, & Swarm, 2002).

 

 

 

 

This study uses the faultlines algorithm established by Thatcher et al. (2003) and applied in other faultlines studies (Bezrukova, Spell, & Perry, 2010; Lau & Murnighan, 2005). Based on multivariate statistical clustering analysis (Morrison, 1967; Zanutto, Bezrukova, & Jehn, 2011), the measure considers cumulative proportions of variance across attributes and assesses how well variability within the team can be portrayed by the presence of different subgroups (alignments of members on multiple attributes) within the team. As recommended by prior researchers (Bezrukova et al., 2009; Cooper, Patel, & Thatcher, 2014), the strength of faultlines splits, referred to as Fau, is calculated to designate how cleanly a team with a total of n members measured on p characteristics divides into two subgroups by calculating the percentage of total variation in overall team attributes accounted for by the strongest team split.

More precisely, this measure is produced by computing the proportion of the between-group sum of squares to the total sum of squares in a two-stage process. The first stage calculates

 

 

 

where  is the value of the jth attribute of the ith member of subgroup k.  is the overall group means of attribute j,  is the mean of attribute j in subgroup k, and  is the number of members of the kth subgroup (k = 1, 2) in split g. The second stage computes the maximum value of Faug over all possible splits g = 1, 2, … S. The analysis maximizes over all possible splits where each subgroup consists of at least two members, that is, the study does not consider subgroups with a single member. Fau always exists in the range from zero to one with the higher values indicating greater faultlines strength. The values of demographic faultlines strength in our dataset range from 0.488 (weak faultlines) to 0.871 (strong faultlines).

To control the other possible explanations for group performance, we included control variables such as group type, group size, and company. The analysis controls for group size since it can influence performance (Hackman & Vidmar, 1970) and larger groups are more prone to break into subgroups (Shaw, 2004). Based on the nature of the data, the analysis includes a control for group types such as manufacturing and non-manufacturing teams.

To distinguish the unique effects of faultlines related to a particular alignment of members, the analysis controls the diversity effect as recommended by Bezrukova, Thatcher, and Jehn (2007) and Lau and Murnighan (2005). Blau (1977) heterogeneity index is used to calculate diversity for categorical variables calculated by , where P represents the fractional proportion of team members assigned to a particular cluster within a given characteristic and i is the number of categories represented on a team. The study uses the standard deviation to measure diversity for continuous variables such as age and organizational tenure (Allison, 1978). Since this study calculated demographic faultlines using age, gender, and organizational tenure, their diversities were controlled. In addition, the dummy variable for controlling which group has individual subgroup to make demographic faultlines were included.

 

4. Results

 

4. 1. Measurement Models

 

The analysis requires an aggregation of the variables for task interdependence and group performance since the unit of analysis is team level. To check the legitimacy of the variables in our sample, the analysis includes a test of the inter-rate agreement (rwg) (James et al., 1984) and inter-class correlation (ICC) (Shrout & Fleiss, 1979). These two variables exceeded the criteria, thereby validating the aggregation.

 

 

 

 

The reliability for both constructs was checked using Cronbach’s alpha and composite reliability values. The Cronbach’s alpha values of task interdependence and group performance are 0.931 and 0.972, respectively, and composite reliability values are 0.978 and 0.976, respectively. All are greater than 0.7, thus demonstrating reliability. Factor analysis is used to assess convergent and discriminant validity. During this process, one item on task interdependence was excluded. Each factor loading is greater than 0.6 and cross-loadings are lower than the factor loading of the original constructs (see Table 2); thus, all variables satisfy convergent and discriminant validity (Hair, Black, Babin, Anderson, & Tatham, 2006). In addition, the average variance extracted (AVE) values are 0.829 and 0.901, respectively. These values are greater than 0.5 and the square root of AVEs (0.910 and 0.949, respectively) are also larger than any other correlation values. Thus, the survey instruments to measure task interdependence and group performance satisfy convergent and discriminant validity (Fornell & Larcker, 1981).

Table 3 summarizes the correlation matrix of the variables in this study. Lastly, we checked the issue of potential common method bias. Based on Liang, Saraf, Hu, and Xue (2007)’s method, we calculated each variance explained by the constructs and by the method factor. Since the values are 0.915 and 0.063, respectively (see Appendix A), the common method bias is not a serious concern for this study.

 

4. 2. Empirical Results

 

To test the hypotheses including nonlinear interactions, we conducted hierarchical regression analysis (using Stata 14) according to the procedure outlined by Jaccard, Turrisi, and Wan (1990) and Schilke (2014). According to this procedure, we produced the variables for analysis by averaging the items for each construct, mean-centering variables for interaction, calculating the square of the moderator (task interdependence), computing two interaction terms (linear and squared product terms). The following equation depicts our research model.

 

 

When a coefficient of the squared moderator product term (b16) is significant, it would indicate the presence of curvilinear moderation, suggesting that linear relationship between the predictor and the dependent variable is changing as a curvilinear function of the moderator.

Table 4 summarizes the regression results. Model 1 includes only control variables. Model 2 adds the direct effects of predictors. Model 3 is our main model including squared interaction terms. We conducted the variance inflation factors (VIF) for all explanatory variables. The highest value was 5.13, lower than 10, thus multicollinearity is not problematic (Neter, Kutner, Nachtsheim, & Wasserman, 1996).

With regard to control variables, group type and gender diversity are positively significant for group performance, while age and tenure diversity, and isolate group are not significant for all three models. In terms of group size, it is negatively significant in Models 2 and 3. The results show that manufacturing teams have better performance than non-manufacturing teams, and teams that have a more diverse composition in gender perform better, while bigger size teams perform worse.

Regarding the base effect in Model 3, the regression coefficient of -5.400 indicates a negative and highly significant (p<0.001) relationship between demographic faultlines and group performance. Hypothesis 1 stated the nonlinear moderating effect of task interdependence on the relationship between demographic faultlines and group performance. Results (shown in Model 3) highlighted that the positive coefficient of the squared interaction terms was significant, that is, the relationships between the demographic faultlines and group performance vary across different levels of task interdependence in a quadratic manner. The nature of the interaction is illustrated in Figure 1.

 

 

 

 

The proposed negative relationship between demographic faultlines and group performance across increasing levels of task interdependence is apparent in the graph. As shown in Figure 1, for groups that experience a high level of task interdependence, the slope for the regression of demographic faultlines on group performance is comparatively low and, at a low level of task interdependence, insignificant (especially it seems like positive). However, at intermediate levels of task interdependence, the association was strongly negative and significant. These illustrations and the significant interaction of squared term provide empirical support for Hypothesis 1.

 

 

 

5. Discussion and Conclusion

 

This study investigated the contingent effects of characteristics of tasks on the relationship between demographic faultlines and group performance. Specifically, the study examined the curvilinearly moderating effects of task interdependence, which is one of the most important team design features (Kozlowski & Bell, 2003; LePine, Piccolo, Jackson, Mathieu, & Saul, 2008). Using data on 82 groups within six firms in Korea, the study found that the negative relationship between demographic faultlines and group performance is strongest when group members moderately task interdependent. However, groups with high or low levels of task interdependence are less likely to suffer from the devastating effects of demographic faultlines.

 

5. 1. Theoretical Implication

 

This study addresses the calls for the contingent approach to diversity and faultlines (Joshi & Roh, 2009; Thatcher & Patel, 2011). Even though Lau and Murnighan (1998) suggested the group's task as one of the key exogenous factors that might influence the effects of demographic faultlines, only a few researchers have focused on it except for studies such as Molleman (2005) and Rico et al. (2012). This study enlarges the moderator approach to faultlines by building on the literature on task interdependence and demographic faultlines and examining the curvilinearly moderating effects of task interdependence on the effects of demographic faultlines. Future research should consider other task characteristics or contingent factors, such as task autonomy or task feedback (Hackman & Oldham, 1980; Lee, 2018), to advance our understanding of faultlines and team outcomes.

Furthermore, in accordance with the calls, van Knippenberg et al. (2004) and van Knippenberg et al. (2011) have stressed the factors that might influence the salience of subgroups in teams. The salience of subgroups in teams is especially essential in the effects of faultlines because it determines the direction and the size of the effects of faultlines. In this regard, this study identifies task interdependence as a significant moderator that either strengthens or weakens subgroup salience in groups. Specifically, groups with moderate task interdependence characterized by intermittent contacts without cooperative norms are more likely to suffer from the salience of subgroup in teams. By contrast, groups with high task interdependence develop cooperative and intense contacts among members, resulting in low salience of subgroups. Groups with low task interdependence have only limited contacts among members and identifiable responsibilities, also leading to low salience of subgroups. In this regard, future researchers might benefit from investigating other factors, such as informal learning context (Song, Chang, & Chang, 2018), which pertain to the salience of subgroups.

This study supports the unexpected findings in a meta-analysis of Joshi and Roh (2009) on diversity. In their analysis, relations-oriented diversity in low task interdependent teams was positively related to outcomes (r = .08). Furthermore, teams with moderate task interdependence showed the strongest negative relationship between relation-oriented diversity and outcomes (r = -.12), while those with high task interdependence showed less negative relationship (r = -.04). This study shows that similar patterns occur also in faultlines, demonstrating the importance of the nonlinearly, or curvilinearly, moderating effects of task interdependence in diversity and faultlines research.

This study contributes to the literature on task interdependence. Researchers have found the contradictory effects of task interdependence. To illustrate, some researchers have documented that increased task interdependence leads to more opportunities for conflict (Jehn, 1995; Wilmot & Hocker, 2001), whereas others have studied that high task interdependence facilitates cooperation and coordination (Lam & Chin, 2004). However, a recent meta-analysis on team interdependence has found that task interdependence is positively related to task-focused and relational team functioning (Courtright et al., 2015). In this vein, this study provides not only further support to their results, but insights into research on task interdependence by examining that moderate task interdependence might be harmful to teams in specific contexts.

 

5. 2. Practical Implications

 

A significant challenge for today's organization is to successfully manage the increased diversity in workgroups by settling down conflicts and reaping the benefits from diversity. In this regard, this study suggests that, in order to manage subgroup categorization and conflicts sparked from strong faultlines, managers should pay attention to optimal group design by carefully assigning tasks in diverse and divided groups. Thus, managers should struggle to either increase or decrease the level of task interdependence to alleviate the negative effects of demographic faultlines. These changes can be done by adjusting individual tasks and responsibilities. By making such changes, members are less likely to attend to categorical information and develop individual deep interactions or to consider categorical information less significant. This alteration in the interaction patterns would effectually reduce the negative group processes and emergent states, and, eventually, the destructive impacts of demographic faultlines in diverse teams.

 

5. 3. Limitation and Suggestions for Future Research

 

This study has several limitations. First, the data were collected from six companies in various industries and merged the data to form a single dataset. This kind of research design is related to two problems. First of all, while merging data from several firms can increase generalizability, firms’ idiosyncratic characteristics can be lost. The data from more diverse organizations and industries can further generalize the findings. In addition, cross-sectional design of the research also limits the study's causal interpretation. Groups are not static, but dynamic organisms in that interaction patterns among members continuously change depending on the team contexts, and member entry and exit. Thus, groups experience continuous formation and dissolution of subgroups. Researches should delve into such characteristics of faultlines and subgroups in the future.

Although this study explored the nonlinearly moderating effect of task interdependence, it is still unclear intervening processes or emergent states that might explicitly explain the interaction effects of task interdependence and demographic faultlines. The processes and states might include norms of cooperation, group climate, communication, and so forth. Future researchers could benefit from examining intermediate processes and states to better explain the relationship between demographic faultlines and group outcomes. Furthermore, this study focused on the strength of faultlines by calculating Fau (Thatcher et al., 2003), not on the actual faultlines. Given that active faultlines have stronger effects on group performance than do dormant faultlines (Thatcher & Patel, 2012), future researchers should incorporate these aspects of dormant and active faultlines into their research.

Another future research opportunity is to consider other types of interdependence. Team design researchers have also demonstrated the importance of outcome interdependence. In a recent meta-analysis on interdependence (Courtright et al., 2015), task interdependence has a strong relationship with task-related team functioning, while outcome interdependence has a strong relationship with relational team functioning. The results of this study might reflect the results of their meta-analysis because groups with strong demographic faultlines and high task interdependence still show negative, not positive, relationship with group performance. Considering that outcome interdependence has positive impacts on relational team functioning, future researchers should consider outcomes interdependence together with task interdependence to explain the positive effects of faultlines (Rico, Sánchez-Manzanares, Antino, & Lau, 2012).

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